Practice Manager

Job Description

Tebo Dental is a well-established and privately-owned children & teen and orthodontic group with locations just north of Atlanta, GA in the cities of Lilburn, Dacula, Gainesville, Peachtree Corners, and Cumming. We are looking for motivated, team-oriented, and dedicated professionals to join our family. This position provides an excellent opportunity for growth and development in our organization.

Responsibilities:

• Oversee the daily operations of the practice and enforce office policies/protocols
• Oversee the delivery of quality dental care to patients from clinical staff
• Opening and closing duties for the office
• Manage and coordinate clinical and administrative staffing
• Manage team member relations appropriately and ensure staff have the necessary resources and support for success
• Train and develop staff to meet performance standards
• Create challenges to keep the team motivated and inspired
• Respond timely to patient, doctor, and staff needs and inquiries
• Lead morning huddles and take initiative to coordinate other necessary meetings, huddles, trainings
• Handle patient-related Quality Control issues in person and/or over the phone
• Maintain facilities/equipment in accordance with hygiene, safety, and OSHA regulations
• Troubleshoot and/or follow up with IT issues and/or items that need repair to ensure timely resolution
• Handle and address patient surveys and/or reviews
• Meet and exceed production goals for the office
• Manage sedation referrals and ensure patients are making ortho consultation visits
• Fill the schedule and help to increase the level of case acceptance with operative treatment
• Audit the schedule for scheduling errors and ensure we are maximizing productivity and efficiency
• Cover front office positions and help on the clinical floor as needed
• Assist with conducting interviews, evaluations, and meetings

Qualifications:

• Previous supervisory experience in a dental or medical office
• Ability to travel between our office locations
• Available to work full-time between Monday-Friday
• Exceptional Customer Service skills
• Excellent Oral and Written Communication Skills
• High Degree of Professionalism
• Analytical Thinking and Problem-Solving Skills
• Strong sense of urgency

Benefits:

• Comprehensive Training Provided
• Health, Dental, & Vision Insurance
• Paid Time-Off
• 401(k) with Match
• LifeTime Fitness Membership Discount
• Healthy Breakfast & Snack Options
• Long-Term Disability
• Career Advancement & Growth Opportunities

Schedule

• 8 hour shift
• Day shift
• Monday to Friday

Job Type: Full-time

Compensation: From $40,000.00 per year

The Tebo Difference:

For more insight into our company’s culture and values, please visit our website at TeboDental.com/WhoWeAre, TeboDental.com/TheThinkTank and TeboDental.com/Benefits.