Practice Manager

Job Category: Support Personnel
Job Location: Cumming Dacula Gainesville Lilburn Peachtree Corners

Job Description

Tebo Dental is a well-established and privately-owned children & teen and orthodontic group with locations just north of Atlanta, GA in the cities of Lilburn, Dacula, Gainesville, Peachtree Corners, and Cumming. We are looking for motivated, team-oriented, and dedicated professionals to join our family. This position provides an excellent opportunity for growth and development in our organization.

Responsibilities:

  • Oversee the daily operations of the practice and enforce office policies/protocols
  • Oversee the delivery of quality dental care to patients from clinical staff
  • Opening and closing duties for the office
  • Manage and coordinate clinical and administrative staffing
  • Manage team member relations appropriately and ensure staff have the necessary resources and support for success
  • Train and develop staff to meet performance standards
  • Create challenges to keep the team motivated and inspired
  • Respond timely to patient, doctor, and staff needs and inquiries
  • Lead morning huddles and take initiative to coordinate other necessary meetings, huddles, trainings
  • Handle patient-related Quality Control issues in person and/or over the phone
  • Maintain facilities/equipment in accordance with hygiene, safety, and OSHA regulations
  • Troubleshoot and/or follow up with IT issues and/or items that need repair to ensure timely resolution
  • Handle and address patient surveys and/or reviews
  • Meet and exceed production goals for the office
  • Manage sedation referrals and ensure patients are making ortho consultation visits
  • Fill the schedule and help to increase the level of case acceptance with operative treatment
  • Audit the schedule for scheduling errors and ensure we are maximizing productivity and efficiency
  • Cover front office positions and help on the clinical floor as needed
  • Assist with conducting interviews, evaluations, and meetings

Qualifications:

  • Previous supervisory experience in a dental or medical office
  • Ability to travel between our office locations
  • Available to work full-time between Monday-Friday
  • Exceptional Customer Service skills
  • Excellent Oral and Written Communication Skills
  • High Degree of Professionalism
  • Analytical Thinking and Problem-Solving Skills
  • Strong sense of urgency

Benefits:

  • Comprehensive Training Provided
  • Health, Dental, & Vision Insurance
  • Paid Time-Off
  • 401(k) with Match
  • LifeTime Fitness Membership Discount
  • Healthy Breakfast & Snack Options
  • Long-Term Disability
  • Career Advancement & Growth Opportunities

Schedule

  • 8 hour shift
  • Day shift
  • Monday to Friday

Job Type: Full-time

Compensation: From $40,000.00 per year

The Tebo Difference:

For more insight into our company’s culture and values, please visit our website at TeboDental.com/WhoWeAreTeboDental.com/TheThinkTank and TeboDental.com/Benefits.


Apply for this position

Allowed Type(s): .pdf, .doc, .docx